JOB DESCRIPTION
Job Title: Relationship Manager - Chinese Desk
Location: Dar-es-Salaam, Tanzania
Department: Commercial Department
Reports To: Senior Manager corporate Banking
Job Overview:
The Relationship Manager for the Chinese Desk will manage and grow a portfolio of clients of Chinese origin or/and those with significant business interests in China. The role requires a deep understanding of the Chinese market, culture, and language, and involves providing tailored banking solutions to meet the clients' needs.
Key Responsibilities:
Client Management:
Develop and maintain strong relationships with existing and potential clients within the Chinese community and businesses with interests in China.
Serve as the primary point of contact for clients, ensuring high customer service and satisfaction.
Business Development:
Identify, initiate, and negotiate SME and Corporate business opportunities with new and existing clients to grow the business portfolio, deposits, interest, and non-interest income in line with the bank's annual targets.
Financial Solutions:
Provide clients with comprehensive banking services including loans, deposits, trade finance, foreign exchange, and investment products.
Customize financial solutions to meet the specific needs and goals of clients.
Cross-Selling:
Collaborate with other departments to cross-sell a wide range of bank products and services.
Leverage internal resources to provide integrated financial solutions.
Risk Management:
Conduct thorough due diligence and credit assessments to ensure sound risk management practices.
Monitor the financial performance of clients and take proactive measures to mitigate risks.
Compliance:
Ensure all transactions and client interactions comply with bank policies, regulations, and anti-money laundering (AML) requirements.
Keep abreast of regulatory changes and ensure compliance with local and international banking laws.
Stakeholder Engagement:
Liaise and build rapport with various stakeholders such as clients, government institutions, and other financial institutions to represent and safeguard the bank's interests and image.
Reporting:
Prepare regular reports on client activities, market conditions, and business development efforts.
Provide updates to senior management on Chinese portfolio performance and strategic initiatives.
Qualifications:
Education:
Bachelor’s degree in Finance, Business Administration, Economics, or a related field. MBA or relevant professional certification is a plus.
Experience:
Minimum of 5 years of experience in relationship management, corporate banking, or a similar role.
Proven track record in managing a portfolio of high-net-worth clients or corporate clients, particularly within the Chinese market.
Skills:
Proficiency in Chinese and English is essential.
Strong understanding of the Chinese business environment, culture, and financial market.
Excellent interpersonal, communication, and negotiation skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and banking software.
