Job Title: Assistant Administrator/Secretary (1)
Job Purpose
Performs basic administrative and clerical duties as it pertains to the job, handle customer relations by being a point of first contact via email or telephone
JOB DESCRIPTION
∙ Answers phone calls and sets up meetings with customers
∙ Takes messages as necessary
∙ Mails or sends all information to clients/ staffs/Management as required
∙ Takes care of orders of office supplies and other materials
∙ Demonstrates product knowledge as required
∙ Adheres to company policies and procedure; makes sure that other staff do as well ∙ Coordinates the flow of information between departments or from customers ∙ Schedules meetings and events and prepare minutes for the meeting
∙ Greets customers as they arrive at the business
∙ Makes sure that customer needs are fulfilled
∙ Takes care of incoming and outgoing mail
∙ Dictates information as spoken by management
∙ Calls customers to make sure that they had a great customer experience
∙ Supervises any other clerical staff to make sure the work is done up to standards ∙ Completes any paperwork on behalf of the company as per directives from your supervisor ∙ Maintains a knowledge of new office equipment; makes suggestions for new equipment based on trends
∙ Arrange all office files of HR and Administration Departments
∙ Manages any projects that need clerical work
∙ Organise presentations /meetings for management
Skills :
Basic Mathematics Skills, Microsoft Office, Excel, Great Written and Verbal Communication Skills, Customer Relations, Detail Oriented, Time Oriented, Office Equipment Knowledge, Basic Computer Literacy
Qualifications:
Diploma in Secretarial Course / Records Management /Public Administration
Application Address:
All applications should be sent in one PDF and addressed to the HR and Administration Manager, P.O.BOX 33813, Dar es Salaam.
NOTE: All Application should be sent to this email Address: recruitment@serenemicrofinance.co.tz before 29th May 2024.
